If for any reason you are unhappy with your purchase you may return it for a full refund (less shipping and handling charges). Returned items must be in new condition.
1. Please contact us to request a Return Merchandise Authoriztion (RMA) number, 425-452-0400 or email us from the Contact page.
2. Package product in original shipping box including all packing material, user guides and manuals.
3. Ship pre-paid to the address supplied to you on the RMA form.
4. Allow 1 to 2 weeks for processing. Original shipping charges are not refundable.
We may refuse returns for the following reasons:
No RMA# was obtained.
Damaged product or packaging.
Missing accessories or literature.